LEVEL II TECHNICIAN

We are seeking a results-oriented Network Technician to manage our company's computer infrastructure and provide outstanding service to our clients. The selected candidate will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining networks and servers.

To ensure success as a Network Technician, you should possess 3-5 years of experience in IT administration and the ability to optimize the performance of IT infrastructure. An accomplished Network Technician will be someone whose technical expertise results in enhanced in-house and customer premises networks and computing systems.

Responsibilities:
Monitoring and maintaining networks and servers.
Upgrading, installing, and configuring new hardware and software to meet customer objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Designing and implementing efficient end-user feedback and error reporting systems.
Working on a team of IT department employees.
Keeping up to date with advancements and best practices in IT administration.


Requirements:
2 year Associate’s degree required, but 4 year Bachelor’s degree desired.
Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
3-5 years experience in a similar role.
Extensive experience with IT systems, networks, and related technologies.
Solid knowledge of best practices in IT administration and system security.
Exceptional leadership, organizational, documentation, and time management skills.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication skills.